Picture yourself dressed for dinner at a fancy restaurant. Upon arrival, the receptionist tells you that all seats are taken. This will probably make you feel a bit dismayed. The receptionist then lists her name and puts it in the queue, which can be a pain. However, what most restaurants can offer customers is a more convenient way to manage the queue. Restaurant locators are now being outfitted to provide convenience to customers while they wait to be seated. These paging devices ensure that you will be seated in time to enjoy your food and drink.
How restaurant locator devices work. When she discovers that all the seats are taken, the receptionist hands her a pager unit. You can wander around the place or smoke a cigarette while you wait. When the locator beeps or buzzes, it means your seat is ready. You can then head to your table and start dining.
These paging devices assure customers that they are still somehow connected to the restaurant, no matter how long it takes them to sit down. Establishments with such paging devices have more advantages than those that do not. A restaurant that equips its customers with paging devices is more likely to retain them, as there is very little chance of them leaving due to impatience, boredom, and disappointment.
Another advantage of these devices is that restaurants have a “high-tech” impression by having these pagers. It adds to the overall appeal of the establishment, in addition to the usual food, atmosphere and services.
Stores with paging devices imply that they place a high value on customer satisfaction. Restaurants with these devices send an important message to their customers: “you are important”. This message is very important to diners, if you find a restaurant equipped with these devices, no matter how big or small, new or old, you will probably be impressed and recommend it to your friends.
Customer satisfaction should be the ultimate goal of every restaurant. Sure, the food can be delicious and the atmosphere impressive. However, if there aren’t enough seats for everyone, and the receptionist doesn’t give everyone the security of a seat in the dining room, the restaurant is sure to get a very low rating in terms of service.
Widely recognized and well-reviewed dining establishments benefit from this piece of technology. Newly opened eating establishments can make a good investment in attracting more customers with these pagers.
